AN EVALUATION OF PERCEIVED USABILITY: BOZOK LEARNING MANAGEMENT SYSTEM

Özet

Technology has been a significant driver of sociological change throughout history. The relationship between technology and society is complex, with technology both shaping and being shaped by social forces. Technological developments, which started with the industrial revolution and gained a new dimension with Industry 4.0, have brought about radical changes in the ways technology is used to offer new products and services (Petrasch and Hentschke 2016). In addition, the 2020 Covid-19 pandemic has accelerated digital transformation causing many services and activities to be transferred to the digital environment and education was no exception. Advances in technology, changes in social structure and unforeseen epidemics and natural disasters have brought learning management systems in the center of our lives as a main part of education services. Although there existed several learning management systems for a while, after the 2020 pandemic we started to see a rapid increase in such systems. However, usability of these systems need to be evaluated preferably before and after their release. In this paper, we examined the usability of Bozok Learning Management System (BOYSIS) developed within Yozgat Bozok University and designed in line with the needs of the university. Since every system performs differently depending on the social and cultural environment it belongs, system usability needs to be evaluated from the point of final users. For this purpose, the System Usability Scale (SUS) was employed and we found that the BOYSIS has acceptable level of usability, yet it is below the expected industry standard.

Abstract

Technology has been a significant driver of sociological change throughout history. The relationship between technology and society is complex, with technology both shaping and being shaped by social forces. Technological developments, which started with the industrial revolution and gained a new dimension with Industry 4.0, have brought about radical changes in the ways technology is used to offer new products and services (Petrasch and Hentschke 2016). In addition, the 2020 Covid-19 pandemic has accelerated digital transformation causing many services and activities to be transferred to the digital environment and education was no exception. Advances in technology, changes in social structure and unforeseen epidemics and natural disasters have brought learning management systems in the center of our lives as a main part of education services. Although there existed several learning management systems for a while, after the 2020 pandemic we started to see a rapid increase in such systems. However, usability of these systems need to be evaluated preferably before and after their release. In this paper, we examined the usability of Bozok Learning Management System (BOYSIS) developed within Yozgat Bozok University and designed in line with the needs of the university. Since every system performs differently depending on the social and cultural environment it belongs, system usability needs to be evaluated from the point of final users. For this purpose, the System Usability Scale (SUS) was employed and we found that the BOYSIS has acceptable level of usability, yet it is below the expected industry standard.

Yazarlar

Ebru Erkan, Tuğba Mutlu

Anahtar Kelimeler

Usability evaluation, system usability scale, learning management system, SUS, Bozok Learning Management System

Yayın Bilgileri

Yayın Tarihi

14 Aralık 2023

Gönderim Tarihi

1 Kasım 2023

Kabul Tarihi

24 Kasım 2023

Cilt

11

Sayı

37

Yıl

2023

Sayfa

433-445

Dil

İngilizce

Durum

Yayınlandı

Görüntülenme

0

İndirme

0

DOI

10.33692/avrasyad.1402265

Dosyalar